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It
is important to ensure at your forthcoming interview you
represent yourself in the best light. The following are
some helpful hints.
PREPARE
IN ADVANCE
Learn
all you can about the company (locations, culture, recent
changes) and their requirements from your SSR Consultant.
Where possible obtain a copy of the company's product information,
brochures, annual reports and job description held by SSR.
Additional information can be gathered through the press,
your local library, and the internet. Confirm your interview
and make sure you know the following: i) who you will be
meeting, ii) details of the job role on offer, iii) what
attracted our client to you (special skills, location, experience
etc).
If the interview is in an area you are unfamiliar with,
take a test run so you can plan your journey time on the
day. Do not arrive too early, and certainly do not arrive
late (be sure you have a copy of your CV and a pen and note
pad with you).
LOOK
THE PART
Attempt
to establish the accepted dress code. If you are applying
through an agency, ask your consultant. If necessary, you
could observe this by visiting the office.
MATCH
YOUR INTERVIEWER'S STYLE
It is
important that you quickly establish rapport with your interviewer.
Once you are through the door, look for signs of the type
of person interviewing you. Family photographs or sporting
trophies indicate a warm, chatty interviewer. This person
may appear to dwell on peripheral issues and you will need
to carefully guide the discussion back to the purpose of
the meeting. An interviewer with statistical data on wall
charts means they will probably want detailed answers -
how you are going to research and target the product or
service? An office that is 'buzzing' means your interviewer
will be results orientated - so give them the bottom line
of what you can contribute, how much you can save, or how
much you can make for them.
It has
been estimated that 70% of all hiring decisions are based
on personal chemistry, therefore learning to speak the interviewer's
language, is vital. Watch out for, and mirror, their pace,
volume and style.
INSTANT
RAPPORT
Be courteous
to everyone from the moment you walk through the front door,
treat everyone you meet as if they have the power to hire
you.
As you walk from reception to the interviewer's office,
begin with some light chat to help yourself relax. Talk
about their offices, pass a favourable comment on the facilities,
decor or a local place of interest. Whatever you discuss
be upbeat and confident from the outset.
When you sit be comfortable, but assume a forward leaning
posture. This conveys that you are interested - do not lean
too far forward, you may appear to be pushing the interviewer
into a corner. Certainly, do not lean back and adopt a casual
stance - interviewers perceive this as informality or arrogance.
Ask if you can take brief notes, and jot down any items
you may want to refer to later. If your interviewer smokes,
it is generally considered best not to smoke. Many companies
now have no smoking policies, so be prepared to have any
smoking habits curtailed or restricted during working hours.
Be aware of any fidgeting tendencies you have and find something
else to do with your hands - folded in your lap is fairly
safe or clasping pen and paper is acceptable.
BE
ORGANISED
Remember
that this is your opportunity to find out if this is the
sort of environment in which you would be happy to work.
Have your own agenda of what you want to cover. Your questions
should be relevant, and reflect you have done some research.
You might ask questions relating to their products, markets
or technical specifications. Don't try to be clever, a manager
confronted with a "know all" candidate may not
feel comfortable with a challenger - you!
You
may want to know what some of the primary objectives of
the job are, what responsibilities are critical, what will
your performance be judged on, how will it be measured.
Having
questions like these ready avoids a deathly silence when
asked if you have any further questions.
SELL
YOURSELF
Practice
talking about yourself and your accomplishments to friends,
family and anyone who will listen. Rehearse a two to three
minute introduction to use when you are asked to 'Tell me
about yourself'. "I am an Electrical Engineer with
fifteen years experience in heavy machinery. My background
includes a position as plant maintenance supervisor, responsible
for service and repairs at three sites. I have managed a
team of twenty technicians and mechanics, and, under my
supervision, turn-around time on repairs has reduced by
10%. Over the past three years I have been involved in a
team which makes recommendations to the purchasing department
for replacement equipment within our division."
Do not
be modest about your accomplishments, but be factual, be
proud of and proclaim your achievements.
SHOW
YOUR RESEARCH
Use
every opportunity to show that you have done your homework.
However, do not speak for more than two minutes, and do
not be a "know all". Rather than ask what gross
sales were last year - refer to a figure from a report showing
an increase / decrease, then ask if that reflects local
or international sales.
DO
NOT STUMBLE
Practice
the tough questions so that your responses comes across
positively and naturally. Be prepared to answer any of three
types of question: standard, open-ended, and structured.
Standard
questions require a straight forward 'yes' or 'no' response.
Are you prepared to relocate? Try a brief, but not abrupt,
answer, like "I have not specifically discussed relocation
with my family, but they have always been supportive of
my career".
Open
ended questions invite you to talk. Tell me about yourself?
What are your future goals? These answers should be rehearsed
so that you provide a clear response, conveying the important
information required, within two minutes.
Structured
interview questions discourage candidates from embellishing
their responses. A professional interviewer may say "tell
me how you would introduce and support our new database
software" or "how would you plan and implement
the relocation of our warehouse function to the North East."
Whatever
the style, do not feel rushed into giving an answer. Pausing
before responding indicates thoughtfulness. Think carefully
about what the company is looking for before your answer,
and then do so slowly and confidently.
A poor
interviewer may ask you a closed question, i.e. "Do
you have experience in a product launch?" You may be
prompted to say "yes" or "no" and then
a silence crashes around your ears. This is because the
interviewer really wants the meat or specifically: what,
when, how, achievements, accomplishments, impact, costs,
savings, etc.
Bear
the following in mind:-
i) Do
not say anything derogatory about your former employer or
colleagues.
ii)
Do not discuss personal issues - family or health matters
would not normally be relevant.
iii)
Do not reveal confidential or proprietary information.
iv)
Do not be impatient or lose concentration if the interview
is interrupted several times.
v) The
job interview should be a two-way conversation. If confronted
with someone who does all the talking remember the meter
is running and they are using up your time.
vi)
The same applies to you - do not be remembered for being
the bore on Tuesday morning. Be the candidate that appeared
prepared, competent, confident and compatible. Good luck!
Good luck!
ESTABLISH
NEXT STEPS
Do not
be a pawn, ask about the interview process. Before you leave,
find out what the next step is, when you might hear, who
makes the ultimate decision and when they hope to fill the
position.
EXPRESS
GRATITUDE
Companies
usually favour candidates with good interpersonal skills
- they want you to be likeable. Thank the interviewer at
the start and end of the meeting for their time and remember
to follow up with a thank you note.
When you do write, restate why you are interested in the
position, what you have to offer the employer, and that
you desire to meet for another interview if accepting an
offer.
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